5 Questions to Ask an Auto Transport Company About Shipping

Shipping a car is a pretty big deal. It’s not something one can do in the blink of an eye. The process requires time and precision if everything is to go as smoothly as possible. I don’t just want any company to handle the vehicle that I’ve worked hard to maintain. I want a leader in the industry that knows the importance of great customer service and excels at being fast, efficient, and reasonably priced. Before I set my sights on one particular company, there’s several inquiries that I need to have in mind during the initial interviewing process. Check out some essential questions to ask in order to have the best car shipping experience.

What’s the Company’s History?

Every organization has a history. Whether it’s short or extensive, there’s always a background that customers need to be aware of. This is one of my top questions for a potential auto transporter because it helps me gauge whether or not they seem like a legitimate and professionally run entity. In essence, it gives me peace of mind knowing that the company is in good standing.

What are Others Saying?

Getting involved with an auto transporter who has an impressive track record is also crucial. I want professionals who have a stellar reputation for being a trustworthy source in their field. It’s important to find out what existing customers are saying directly from the source, but checking the website for updated testimonials is also a good way to discover the caliber of business at hand.

What are the Rates?

Money doesn’t just fall out of the sky. It’s usually earned through hard work from a steady 9-to-5 gig and should be used sparingly in an effort to save for a rainy day. That said, car shipping companies need to be upfront with the costs involved to use their service. I prefer something affordable but understand that cheap doesn’t always equal better. As long as an auto transporter is upfront about their rates and is a high quality service provider, I’m willing to consider giving it a try.

What Sets You Apart from the Rest?

Every company must assert its distinctiveness among its competitors in order to remain one step ahead in its respective industry. I want to feel confident about my choice in an auto transporter and know that I’m getting perks that I wouldn’t necessarily get anywhere else. The biggest features that stand out is no initial deposits, disclosure of location, and in-depth customer education.

Is the Vehicle Insured During the Car Shipping Process?

Knowing I’m covered and not held liable for any damages while my car is in the hands of a carrier is especially important to me. An auto transporter that doesn’t have cargo insurance is a major deal breaker that I’m not willing to take risks for. Most authentic companies offer a pre and post load inspection to confirm if any damage was done in the midst of transporting.